Monday, February 19, 2007

Role Play: Consumer

I am born. I start my school. Shift to college. Work in the industry. Have my family. I grow old and journey ends.

Is this what I am here for? Do I only want to be a consumer on this planet? No. I want to contribute. I want to change the world around, if I dont my children have to breathe again in the same surroundings. I want to start walking in this world where people only walk to meet ends. Life must be more than that, agree?

Lets join hands and make this a better place, where people really want to live. Are you game?

Wednesday, February 14, 2007

Myriad of thoughts

The space my brain covers in this entire universe must be equal to zero. However, its more powerful than the greatest supercomputer. As every powerhouse, it needs some oiling day in and day out.

At this moment I feel lost in a trance. A trance of thoughts which jump in and out, they just keep flashing from nowhere and I enjoy their company. I feel like a space traveller, travelling through the gigantic orbits of space in search of higher energy levels. The canvas it paints on appears all blank and the excitement of finding a blank sheet to define my thoughts is equally strong as to a kids finding. It feeds itself with the vast, glossy, complex yet simple, curvy yet straight, voids full of beauty. Trance is what I love and I cherish. But at this moment, in an unwanted place?? It is difficult to control and I am all lost in it.

" As I look out of my spaceship I can see the vast docking stations, elongated diamonds with arms opening up to welcome the incoming ship. The word magnificent would be an understatement to the vast space. I had a great journey back from the new planet. I had defined and stitched some new facets to my life. The planet was beautifully designed, as if a wood carving, a fresh moulded brain. The 'Glial Cell' like spread provided the channel to commute. The water coat it had acted like a shock absorber and insulated the space from air shocks which acted as forms of destruction. It was a planet full of life and it was alive.

I look at my spaceship as I get down and walk towards the exit. Its scarred and dusted with the shocks I had to face as I entered the docking station, a routine. I ordered a complete new coat of colours as I paid through my universal data transfer kit. It was the most powerful finding after the computers. It could be used for any kind of data transfer from any part of universe and required a fifteen digit code. The first five numerals denoted the planet card user belonged to, next three the galaxy number and rest of the numbers were Unique Identity Pin (UIP). Mine was AX0054M. Every letter denoted something, a powerful code indeed.

I feel at home, a feeling of ease and peacefulness. In fact I don't believe in the concept of home. I am a traveller and that is what has been my passion so far. I cherish the beauty of stars, the rise and falls of landscape and I belong there, everywhere. I feel the dotted metal floor in my bunker room as I walk barefoot. The ambiance created by the regulated lighting makes me remember the girl I had seen in my dreams, her wet lively eyes still haunt my dreams. I am brought back to consciousness by the sudden thump!!! "

The trance remains a part of me and I love the way it manipulates me and I romance with it. I love this space and I feel alive and in tandem. Life is rocking!!!

Saturday, February 10, 2007

Customer handling in fast paced growth market??

This refers to a visit today to one of the top notch Telecom companies' shop. The experience can be summed up to one word 'Unbelievable'.

As we entered I saw a young couple on the only operating counter (the second one was closed) and a middle aged guy on the payment counter. Thinking that I am at right time, I was ecstatic about the timing. Turned out that the shop services close at 8.00 PM sharp. No probs but with Sunday option cancelled I was more than disappointed since I had lost my opportunity.

" I have spend 16000 bucks dammit and that's why I want it NOW" was the outburst of the girl as she was trying to control her boy(friend). He was more than angry, quite visible through his impatient actions. She banged the box (mobile packing box) and demanded to see a superior. I was thinking is this right? Spending hell lot of money and losing peace of mind???

A '23'ish guy walks out and claims to be the in charge of the facility. He listens first but then confuses the air around. As he shouts " turn off the lights" I can see the spectacled service agent frustrated with the situation though trying to be professional.

On the second counter I could hear everything crystal clear coz the volume was abnormally high pitched. " You freshers are not responsible but you are the ones who are made to sit on the counters and you get all the customer frustration. I had showed it earlier and you cant solve my case??" He was damn angry. Again I was sceptical of buying a service from this telecom giant ready to enter new market technology.

India is shining and with it is coming technological advancements in everyone's life. People are getting more and more busy at work and quality time is a new term. An urge of getting everything sooner than earlier is developing, since its the need of the hour in a fiercely competitive market. The settings are no more the only thing that people are attracted towards and they want real products and they are spending money for that ( Remember your autowala getting down with the latest handset??).

I was feeling sad, angry and empathized with the customers and I wonder why? I remember I have faced it twice with Globally Indian companies. Why do we suffer? May be because we don't drag the ill-treating companies to courts and they have their share of story to tell. No matter what the customer should not be made to pay the price. Make him feel special and he would help your business grow is the mantra. Anybody listening??

Sunday, February 04, 2007

Conspiracy!!!

The word itself is so intriguing..

My mind is a machine that pops up all kinds of thoughts, pictures and sounds in my mind. It is just the NUMERO UNO and can drag or elevate, fill colors or make B&W, enjoy the company or love solitude. Its just the perfect partner and usually does makes life meaningful.

I have been ditched and kicked hard right-left at the unwanted times and offcourse that was in my mind. Someone else should not be held responsible. Life is all puzzling then and its more than a hell. My existence gets the sole reason for pain and I can do nothing but stare outside the window into nothingness. The fight gets so painful that I feel like giving up and envelope myself with the darkness.

But then my happy side keeps me going. Its like a powerhouse which turns the whole world back on track, the darkness is just a thought and it can be shooted from miles away, it can be waded like the worst derisorable beast. The feeling of sanity, its a bliss!!! Specially when ignorane is the tool others use and I am ready with my weapons. Dont get me wrong, I wont hurt you but the fight inside gets involving many a times.

Energy is what is convertible and it converts from one form to another. I use it for the mutual benefits and the balance is so special. Dont get chained, keep walking thats the first step and everyone takes that.